Cancellation and Refund Policy
At INDIA WEBSOFT we are committed to delivering high-quality website development services tailored to the specific needs of each client. We take pride in our collaborative process, transparent communication, and dedication to excellence throughout every project.
Due to the nature of our services—which involve significant time, resources, and custom work—we do not offer refunds once a project has been initiated, or payment has been made.
Before any work begins, we ensure that all expectations, project scope, timelines, and deliverables are clearly defined and mutually agreed upon. We encourage open communication at every stage to ensure your satisfaction and welcome your feedback throughout the development process.
If you have any concerns or are not satisfied at any point, please contact us immediately. Our team is always available to address any issues and work with you toward a resolution.
By choosing to work with INDIA WEBSOFT you acknowledge and agree to this no-refund policy.
We are dedicated to provide you the best services but there are times when things go wrong. We try our level best that there are no situations arising when you are not satisfied with what you have received or you find a difference between what you have ordered and what you have received. But at any time due to some unavoidable circumstances you are unsatisfied with what you have received then contact us at the earliest and we will gladly assist you to find out a solution with mutual consent.
If you find your website package is not as committed, get in touch with us within15 days from activation date of your hosting service. On receiving your e-mail, our sales team will get in touch with you and try to provide you service as committed at the time of order but if you are still not satisfied with it your hosting payment will be refunded and your services will be deactivated.
In case of domain there will be no refund once it is registered or renewed
Our ultimate aim is a satisfied and a happy customer.
Refundable: Not withstanding anything to the contrary contained in this policy, there are no refunds for all products or services of the Company.
Cancellation: You may terminate or cancel the Services from the control panel at any time. If you cancel the Services, you are obligated to pay all fees and charges occurred prior to the effectiveness of such cancellation. If you request to suspend or cancel your customer account, your access to the control panel will be suspended and you will not be able to access the billing system to renew products or services or to update your account information. However, you will continue to have access to use the services already purchased until the end of your prepaid term.
If you have any questions regarding this policy, please feel free to reach out to us at info@indiawebsoft.com